Financial Ombudsman

ByGlenn

Financial Ombudsman

So not really got anywhere with the finance company. I really thought they would fight my case a little more.

I now have a final letter from them with regards to the rust issues. Even though they use Dekra and would not doubt what’s in the report, they want to doubt what’s in the report!

My only option is now to put it in the hands of the Financial Ombudsman. The only issue here is it will be a 6 month wait before it gets investigated, but my only real option.

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